East Midlands-based logistics company, CS Ellis, has saved over 30 hours each week and experienced a range of additional benefits since joining the r2c Online compliance platform.
The fourth-generation family run business decided to adopt r2c’s best of breed technology to optimise their entire fleet and workshop operation last Summer. Operations Director at CS Ellis, Peter Turner, explained the thought process that led them to r2c: “Before our partnership with r2c, we experienced a lack of clear visibility across the business due to manual admin processes, and keeping on top of compliance across our four depots had become both inefficient and time consuming.”
Peter continued, “Our workshop was completely paper-based too, so the transition to digital felt like a big move and the partner had to be right for us. After extensive market research by our IT team, r2c was the obvious choice for us as the platform centralises all of our data in one place, including all of our driver checks and maintenance records. They’ve supported us to make the entire transition as smooth as possible, and now you couldn’t pay us to go back to paper.”
Using r2c, CS Ellis’ time savings total over 30 hours a week thanks to the large reduction in administrative tasks such as scheduling, reporting defects and chasing maintenance updates. Peter explained, “Now, the entire team, from operator to driver to technician, can collaborate online with real-time updates which is priceless. Ultimately, we’re reducing our vehicle downtime, so we can continue to provide the leading logistics service we’ve worked hard to uphold over the past 85 years.
Looking ahead, CS Ellis want to further their technological focus, with an aim to achieve Earned Recognition in the next 12 months. Peter said, “The DVSA has now given the industry three years to go digital, so we’re delighted to already be ahead of the game and we’re confident r2c can help us achieve Earned Recognition. We’ve already recommended them to other operators as we can’t fault the product and service provided so far.”
Nick Walls, Managing Director at r2c Online, commented, “It’s great to hear of CS Ellis’ success so far using r2c. We are continuing to invest in our operations so we can provide an unparalleled service to all our customers, regardless of whether they’re an SME or a large corporate. This way, we can continue to help them achieve the results they strive for, just like we have with CS Ellis.”